Core Financial Services Ltd is authorised and regulated by the Financial Conduct Authority member no. 471184. Financial Conduct Authority - http://www.fca.org.uk/
Registered in England. Company Registration No: 5428054. Registered Office: Kings Lodge, London Road, West Kingsdown, Kent TN15 6AR
Please note our telephone number has changed. Any calls made to our previous 0844 number will cost 7 ppm plus your Telecoms provider’s Access Charge
If you wish to register a complaint, please write to Core Financial Services Ltd, 14 Hollingworth Court, Turkey Mill, Ashford Road, Maidstone, Kent ME14 5PP, telephone 01622 692224 or complete the Other Complaints form below.
A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4567.
Data Protection Complaints:
Mark Sutton, Data Protection Office is responsible for handling complaints regarding:
how your personal data has been processed
how your request for access to data has been handled.